Thieme Medical Publishers

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Please note that we can only assist you with orders placed on If you have ordered through you must get in contact with their customer support (details of which you can find HERE); we do not have access to customer orders placed on, so we would not be able to help you with any order placed there.


How much is delivery?

£2.95 (£4.50 for the Republic of Ireland) for the first book, and £0.50 for each book thereafter.


I'm having trouble placing my order! Help!


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Still having issues? We'll be happy to help so please contact us.


How long does delivery take?

If the book you have ordered is in stock, delivery time will typically be 3-5 working days within the UK & Ireland. If your book is out of stock, delivery times will vary—please contact us if you have a query.

For urgent orders, please email us (or phone us on +44 (0)1423 562232) and we will be happy to confirm stock and provide a quote for a faster method of delivery.

Please note that over the Christmas period there may be significant delays in getting your order to you.


Do you deliver to outside the British Isles?

Unfortunately not. For any sales outside of the British Isles, please visit


I didn't receive an email confirming my order!

PayPal can have a bit of a delay before sending a confirmation payment email. If you still haven't received a confirmation email within 24 hours, please get in touch with us directly, we'll check everything went through OK and confirm your order for you.


How do I check the status of my order?

Send an email to or call the office on +44 (0)1423 562232


I placed my order X number of days ago, and it hasn't arrived. Where is it?

Please get in touch and we will be able to assist you. The most common cause of a delay is that it's a brand new title and we're waiting on the first delivery of stock.



How do I request permission to use Thieme's material?

All material published by Thieme Medical Publishers, Inc. is protected by the U.S. Copyright Act. Permission to use Thieme material must be secured in writing. Permission is granted for one-time use in the manner described herein under the condition that the material is original to our product and that a standard credit line appears on the same page as our material.


Click here for the permission form.


I need some help with my journal subscription / submitting an article to a Thieme journal!

We do not handle journals in the UK. You can find support and information for Thieme's journals HERE.


I'm a member of a faculty, how do I receive an inspection copy of a title?

To request a free inspection copy for a possible course adoption, please send an email to:

Include the following:

Name of class
Number of students
Decision date
Course materials currently used


We review each request on a case-by-case basis.